If you live outside the HMCC PHO service area, you must use the Aetna PPO National Network in order to receive the highest level of benefits. Call 1-800-222-9215 to verify your physician participates in the Aetna PPO National Network. To access a directory go to HCAHRANSWERS.COM, click Benefits: HCA Rewards and search Aetna/Kansas City HMCC PHO (if you are a COBRA participant you can access your account by going to Aetna.com).
HCA Well Care Provider Directories
- Hospital Directory
- Medical Services Directory (surgery centers, medical suppliers, etc.)
- Urgent and After Hours Care Directory
HCA Well Care Physician Search
To find a Behavioral Health provider or to access the Employee Assistance Program, please call Optum Behavioral Health, 24 hours a day, 7 days a week at (877) 950-5075.
To access the Optum Behavioral Health's website, go to: HCAHRANSWERS.COM, click Benefits: HCA Rewards and search for Optum Behavioral Health. If you are a COBRA participant, you can access your account by going to Optum.com.