Important Information
To receive the highest level of benefits, you must use an HMCC network provider if you live in Johnson or Wyandotte counties in Kansas or Cass, Clay, Jackson, Lafayette, Platte or Ray counties in Missouri.
*We are experiencing technical difficulties with the Provider Search module. Please call the Aetna customer service number on the back of your Well Care medical ID card to verify that your doctor is in-network.
If you live outside the HMCC PHO service area, you must use the Aetna PPO National Network in order to receive the highest level of benefits. Call (800) 222-9215 to verify your physician participates in the Aetna PPO National Network. To access a directory go to HCA HR Answers, click Benefits: HCA Rewards and search Aetna/Kansas City HMCC PHO (if you are a COBRA participant you can access your account by going to Aetna)
HCA Well Care Provider Directories
- Hospital Directory
- Medical Services Directory (surgery centers, medical suppliers, etc.)
- Urgent and After Hours Care Directory
HCA Well Care Provider Search
Behavioral Health
To find a Behavioral Health provider or to access the Employee Assistance Program, please call Optum Behavioral Health, 24 hours a day, 7 days a week at (877) 950-5075.
To access the Optum Behavioral Health's website, go to: HCA HR Answers, click Benefits: HCA Rewards and search for Optum Behavioral Health. If you are a COBRA participant, you can access your account by going to Optum.